Free Shipping in the Continental U.S / Current Turnaround time is 16-18 Weeks
Returns & Cancellation
We don't accepting Any Returns & Cancellation But please contact me if you have any problems with your order.
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
What You Need To Know
The Fine Rustic’s items are made to not made to be perfect. Although we try our best to give you great quality and craftsmanship, we are still learning every single day! If you have an issue, let us know!
Please read each item description carefully and convo with me if you have any questions about a particular piece or you want a unit to be darker or lighter in color.
We can hand select the wood to accommodate a need to match a room or other furniture.
BUT you must communicate that within 24 hours from the time of purchase. This is your responsibility.Custom orders are most definitely welcome! Please contact us with your personal request!
All rights reserved
The Fine Rustic, LLC
As we have grown, we have begun shipping our orders ourselves. Wrapped up by us, put in our vans, and delivered by one of our craftsman! It's fully assembled, Also if you’d like to move inside of your homeWe will do it (for a tip of course!). Although we try to ship everything ourselves, there are several we just cannot.
Shipping can take up to two weeks – especially when we are offering FREE SHIPPING, we try to maximize our routes.
We will have our drivers contact you to set up a drop off time. Just help them unload. Work with us and we will do our very best!
This is a real wood item, and real wood items need to be taken care of!
You need to have a HUMIDIFIER (especially if you live in the north) No humidity is terrible for these pieces and if you can’t maintain your moisture levels in your home, your item will most likely shrink and crack.
We aren’t responsible for that obviously. And if you get a breadboard table, there is a lot more stress on those tables, so make sure humidity is present and consistent!
Most wet things are ok (to a point) and be careful with hot things of course!
The Fine Rustic, LLC
We will accept payment via Etsy, Paypal, Paypal Credit or Venmo. Please ask for more details to save on your purchase!
Prior to Purchase
Once we create your order, you are responsible for reviewing your details prior to purchase. Once the order is purchased, we refer directly back to the order form to create your order, and we will not be held responsible for changes made after your order, if not communicated.
It is the buyers responsibility to review their order and make any necessary changes. Changes after the order has been started or completed are subject to time delays and fees.
Cancellations of hardwood orders can be made up until three days after order date. Otherwise your wood has been milled and started, and we will charge you for product and production time.
By purchasing your order, you agree to these